Airbnb in Europe has been warned that it needs to stop adding on multiple mystery costs at the ends of bookings.
Booking yourself a holiday has never been so simple. Not only can we simply book hotel rooms and flights online with a couple of clicks, but there are also multiple comparison sites so that we can rest assured we are getting the very best deals the majority of the time. On top of that, sites like Airbnb even eliminate the need to fork out for an expensive hotel and now we can just rent out someone's unused apartment or house.
If you have ever used Airbnb or a site similar to it, however, you may have noticed that it is not always as good a deal as advertised. That's because the price you see on the listing isn't necessarily the final one you pay. Once you get to the final stages, the owners renting out the properties tend to add to mystery costs that are normally for cleaning and as a damage deposit.
Thankfully those days will soon be over, at least in Europe. Airbnb has been told by consumer commissioners that it needs to abolish these "mystery costs" that magically pop-up towards the end of the booking process, as reported by Gizmodo. Instead, the entirety of what the customer will have to pay needs to be advertised up front so that they don't get a nasty and expensive surprise later on.
That's not all Airbnb users will need to change going forward either. Those advertising their properties on the site will also have to make it clear which category they fall into, private letter or professional landlord. That's because the different groups have to obey different sets of rules when it comes to renting out their properties.
If you live in Europe and plan on using Airbnb sometime soon, still keep an eye out for the mystery charges. We say that because the changes being enforced on the site don't need to be put into place until the end of August. Between now and then, just make sure you don't fall foul of your holiday potentially doubling in price because of sneaky tactics.