The world of wireless headphones continues to grow and expand at a rapid rate. So many companies are coming out with designs of their own to draw consumers to them. Whether it's their first crack at it or not, it's clear that the demand is there. In the case of Sony, their new 1000XM3 headphones have taken off since their recent release. But users have discovered an issue that's making things more than a little rough.
As revealed by The Verge, Sony's newest addition to their wireless headphones collection seems to have an issue with cold weather. The specific issue is that the 1000XM3s cannot handle colder weather when taken outdoors. Users and reviewers alike have noted that the listening experience is hindered due to register touch inputs and volume changes that occur without warning. When the wind gets added to the mix, some report that Google Assistant is triggered despite the user not doing so themselves.
Consumers have taken to the Internet to express their disappointment and even anger about the fact that Sony's expensive headphones are glitching out in the cold. Reddit, Sony support forums, and all social media platforms are cluttered with complaint after complaint about or directly to the company. After all, a product as expensive as the 1000XM3 wireless headphones should be able to work normally during a brutal winter.
For what it's worth, Sony tried to reach out to consumers who are either dealing with the aforementioned issue, or those who are just concerned that it will affect them. Sony has explained that turning the headphones off and on is the best way to fix this. This, according to the huge tech company, will recalibrate the touch sensor as needed.
This issue is one that could make people think twice about purchasing Sony's newest wireless headphones. But others may buy them anyway despite this. It all depends on if it will greatly affect your listening experience or not. Here's hoping though that Sony can fix this before too many people decide against buying this product.
If you're still interested in purchasing a pair of Sony 1000XM3 wireless headphones, you can buy them for $349.99 USD from Sony's website, or other electronic retailers.