With smart homes becoming more prevalent, there is far more risk— at least in the early going of data breaches and other random mishaps— because the technology is so new.
Because of an error of this nature, Swann Security could be in a spot of trouble. Thanks to a technical gaffe, a Swann camera accidentally sent some security video of a family to BBC journalist Louisa Lewis. Lewis flagged the video last Saturday, however, Swann was unable to rectify the situation until Monday. On Monday, Lewis stopped receiving the videos. The PR department for Swann has since told BBC that the error was on the human side of things because the two security cameras shared a security key and the family who had the other camera ignored a prompt saying, "camera is already paired to an account."
Swann was unable to contact the family of the other camera, as a result, the Information Commissioner's Office— who is in charge the UK's data privacy protection— has been notified of the issue. An investigation into the matter has been launched.
This isn't the only data breach that Swann has faced recently. There was one in which a user was seeing footage from a Swann camera being used in a pub. Swann claimed in a statement that the users probably had the same username and password. Though a BBC report found that information to be false. Swann had reported the issue to the Information Commissioner's Office about the matter.
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There was also another very similar problem recently with Alexa mistakenly sent a recording from one user to another. Hopefully, this issue is sorted out soon and the security company won't face too much backlash from this problem. Data security is one of the largest concerns in the modern world.
As for Swann, this is something they should sort out soon. The fact that this has happened multiple times with a similar problem suggests that they should have their development team working around the clock to eliminate this issue.